OUR DIGITALISATION AND INNOVATION POLICY

As Limak International Hotels & Resorts,

we consider digitalisation and innovation as one of the core strategies of our brand to enhance guest satisfaction, improve operational efficiency, and create competitive advantages. Our aim is to continuously enhance the quality of our services by implementing innovative technologies that personalise the guest experience and support sustainable solutions.

We place great emphasis not only on improving our guests' experiences but also on enhancing the experiences of our employees. We foster a corporate culture where the active participation of our employees in innovation and digitalisation processes is highly valued. Through regularly conducted innovation surveys, we enable our employees to share their creative ideas, propose suggestions for improving operational processes, and further advance our digitalisation initiatives.

  Our Core Principles

• Guest Orientation: At the heart of our digitalisation and innovation policy lies an understanding of our guests' needs and expectations, aimed at providing them with the best possible experience.
• Technology Integration: Promoting the use of state-of-the-art technologies in operational processes to ensure efficiency and transparency.
• Continuous Improvement: Monitoring digital trends and innovations to ensure continuous improvement and modernisation across all areas of our hotels.
• Sustainability: Reducing our carbon footprint through eco-friendly technologies and applications in our operations.
• Data Security and Privacy: Prioritising the confidentiality and security of data belonging to our internal and external stakeholders during digitalisation processes.